You're exploring a demo account for Apex Plumbing, a fictional plumbing business. The data is sample data — everything else works exactly like the real thing.
Calls
View and manage your call history
0491 570 006
Full bathroom renovation — wants the plumbing quoted for converting an old en suite to a modern bathroom. Happy to be called back on the number above.
Start Time
11 Sept, 11:00 am
Duration
1:37
Outcome
Message Taken
Intent
Quote Request
Recordings
AI Conversation
Transcript
Transcript unavailable
Action Items
0491 570 106
Wants to know what a hot water system replacement runs to — the unit is fifteen years old and rusting at the base. Left details for a call back; prefers a call before 9am.
Caller in Mount Lawley asked whether we handle renovation plumbing, moving the vanity to the other wall. Answered from the FAQs.
0491 570 107
Burst pipe in Applecross — water coming through the ceiling. Needs someone out as soon as possible; only free between the school runs.
Asked whether we take card on site — asking whether there is a callout fee up front. Answered on the call, nothing further needed.
No one spoke and the call ended — nothing further needed.
0491 570 037
Complete hot water failure in Scarborough — no hot water at all and two young kids in the house. Needs someone out as soon as possible; home after 2pm Thursday.
Caller in Morley asked what our hours are and whether we cover weekends, wants to line up a day off around it. Answered from the FAQs.
(08) 7010 5252
Wants to know what a hot water system replacement runs to — the unit is fifteen years old and rusting at the base. Left details for a call back; prefers a call before 9am.
Blocked kitchen drain in Canning Vale, gurgling whenever the dishwasher runs — booked a visit on the call.
Caller in Claremont asked whether our plumbers are licensed and insured, comparing a few quotes and checking credentials. Answered from the FAQs.
0491 570 009
Blocked kitchen drain in Wembley — gurgling whenever the dishwasher runs. Wants a time booked in; working from home Friday.
0491 570 137
Complete hot water failure — electric storage system, and two young kids in the house. Flagged urgent for a same-day callout.
0491 570 016
Burst pipe after hours — water already shut off at the mains. Flagged urgent and the on-call plumber notified.
Asked whether we service Nedlands — their usual plumber has retired. Answered on the call, nothing further needed.
0491 570 080
Wants to know whether we service Maylands — moving into the area next month. Left details for a call back; only free between the school runs.
Asked what a hot water system replacement runs to — it runs cold halfway through a shower. Answered on the call, nothing further needed.
Asked what our hours are and whether we cover weekends — wants to line up a day off around it. Answered on the call, nothing further needed.
Missed callback in Scarborough — rang on Tuesday and has not heard back. Put straight through to the on-call plumber.
Booked in a shower mixer replacement in Morley — the temperature jumps hot and cold.
(08) 7010 6540
Blocked kitchen drain in Morley — draining slower every day. Wants a time booked in; available all day Monday.
0491 570 156
Wants to know whether we service Cottesloe — got the number from a neighbour. Left details for a call back; happy to leave a key with the neighbour.
Asked what our hours are and whether we cover weekends — asking about the after-hours line. Answered on the call, nothing further needed.
0491 570 073
Blocked drain — laundry still backing up, and no call back since Tuesday. Escalated as a priority follow-up.
0491 570 064
Wants to know what our hours are and whether we cover weekends — asking about the after-hours line. Left details for a call back; weekends only, if possible.