You're exploring a demo account for Apex Plumbing, a fictional plumbing business. The data is sample data — everything else works exactly like the real thing.
Messages
Messages left by your callers
Wants a quote on the plumbing for a full bathroom renovation — converting an old en suite to a modern bathroom. Happy to be called back on the number above.
Wants to know what a hot water system replacement runs to — the unit is fifteen years old and rusting at the base. Prefers a call before 9am if someone can call back. Worth knowing: they have the old invoice number if needed.
Burst pipe in Applecross — water coming through the ceiling. Needs someone out as soon as possible; only free between the school runs.
Complete hot water failure in Scarborough — no hot water at all and two young kids in the house. Needs someone out as soon as possible; home after 2pm Thursday. Worth knowing: it is a strata-managed unit.
Wants to know what a hot water system replacement runs to — the unit is fifteen years old and rusting at the base. Prefers a call before 9am if someone can call back. Worth knowing: the tenant is on site.
Blocked kitchen drain in Wembley — gurgling whenever the dishwasher runs. Wants a time booked in, working from home Friday. Worth knowing: the tenant is on site.
No hot water — electric storage tank in the laundry, and two young kids in the house. Flagged urgent; the plumber should check the breaker first.
Burst pipe after hours — the water is already shut off at the mains. Flagged urgent to the on-call plumber.
Wants to know whether we service Maylands — moving into the area next month. Only free between the school runs if someone can call back.
Blocked kitchen drain in Morley — draining slower every day. Wants a time booked in, available all day Monday.
Wants to know whether we service Cottesloe — got the number from a neighbour. Happy to leave a key with the neighbour if someone can call back.
Blocked drain — the laundry backs up whenever the washing machine drains. Rang on Tuesday and has had no call back since. Unhappy; wants a call today.
Wants to know what our hours are and whether we cover weekends — asking about the after-hours line. Weekends only, if possible if someone can call back. Worth knowing: it is a strata-managed unit.
Septic tank overflowing and a burst pipe in the bathroom. Escalated to urgent because sewage is involved — needs a plumber today, not the next open slot.
Wants to know whether we handle renovation plumbing — the tiler starts in three weeks. Happy to leave a key with the neighbour if someone can call back.
Gas storage hot water system in Bayswater — roughly fifteen years old and has died. Wants a replacement quote.
Wants to know whether we plumb rainwater tanks to the house — the tank is already on the slab. Prefers a call before 9am if someone can call back. Worth knowing: they are the property manager, not the owner.
Shower mixer replacement in Bassendean — the handle spins without engaging. Wants a time booked in, happy to leave a key with the neighbour.
Wants to know whether our plumbers are licensed and insured — needs it in writing for the strata. Happy to leave a key with the neighbour if someone can call back.
Wants to know whether our plumbers are licensed and insured — the insurer asked for the licence number. Only free between the school runs if someone can call back.
New gas cooktop installation in Mount Lawley, converting from electric. Wants a quote from a licensed gas fitter.
Needs to move their existing booking — they double-booked themselves. Back from work after 4.
The same drain has blocked again on the repeat fault in Joondalup. Wants a call back today, working from home Friday.
Wants to know what a hot water system replacement runs to — it runs cold halfway through a shower. Only free between the school runs if someone can call back. Worth knowing: they have just moved in.
Wants to know what our hours are and whether we cover weekends — can only be home outside work hours. Back from work after 4 if someone can call back. Worth knowing: the tenant is on site.